We understand the discomfort of being away from loved ones, especially when they are unwell. With the current pandemic adding to the already isolating experience of being in hospital, visitor restrictions are adding pressure to an already stressful situation.
That's why we created the HowRU service. HowRU is a video collaboration service that has been tailored specifically to connect patients with their loved ones.
With a simplified account set up and hosted on a secure platform, HowRU is an end to end solution that simply works - enabling nurses and clinicians to deliver human-centred care.
Friends and family can connect with patients using video calling, chat messaging and photo sharing.
Secure and encrypted service providing a patient/family space.
Staff can very quickly and easily register a patient for HowRU using an automated process.
Simple to set up and use, for both the patient and loved one, from any device. (Mac, Windows, iOS, Android).
Family members can download the Webex app free of charge to join the patient’s secure HowRU service and invite other family members they wish to include.
Can be run independent from any existing video or collaboration solution.
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Citrus Solutions have partnered with Taleka,
an industry leading technology adoption specialists to make sure you’re looked after.
Taleka is a global leader in providing adoption services for digital technologies, identifying use cases and developing simplified workflows to assist you with HowRU Service deployment, and most importantly, working directly with your staff long after deployment to increase adoption for all your staff involved in the HowRU Service.
Taleka’s human approach of “people first” will ensure the most seamless customer experience is achieved for ICU Management, Hospital Staff, Patients and Family.
Taleka’s experienced healthcare team of consultants and technology adoption specialists will engage with the key staff from your ICU to understand your unique current patient care workflows and needs and how the patient - family connect service integrates with these.
Taleka will take care of delivering program management, design and customise staff communications, create specific educational material including videos and patient / family guides, develop customised training for key front-line staff and social workers (for family assistance) removing this workload from your busy ICU teams.
Citrus Solutions partnership with Taleka allows us both to provide a holistic offering for this healthcare service by combining our innovation to automate / simplify the experience, technical expertise, focus on quality, security and ongoing support to complement with their human centred approach to technology adoption.
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Simplifying and optimising your IT to drive business innovation and outcomes.
Citrus understands this ever-evolving solution landscape and has partnered with market leaders to deliver a comprehensive communication and collaboration solution.
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